Copy this, delete what doesn't apply, and add your systems and practice areas. A clear description gets better shortlists from any provider.
Remote Legal Assistant: [Firm name]
Location: Remote. Hours: [e.g. 9am–5pm US Eastern, Monday–Friday] ([full-time / 20 hours a week]). Reports to: [Office manager / Managing attorney]. Languages: English (fluent, written and spoken); Spanish [required / preferred].
About the role
We're a [number]-attorney [practice area] firm in [city/state]. You'll be the first point of contact for clients and keep our matters moving: calls, calendars, documents and case-management records.
Responsibilities
- Answer and route calls and emails; take accurate messages.
- Screen new enquiries using our intake script; book consultations.
- Manage attorney calendars for consultations and staff-entered deadlines.
- Request, track and file client documents (medical records, IDs, financial records).
- Keep case-management records up to date ([Clio / MyCase / Filevine / Smokeball / PracticePanther]).
- Draft routine correspondence from approved templates.
- Prepare invoices and payment reminders.
- Give clients status updates from the case notes.
Requirements
- [1–3+] years supporting a US law firm, ideally in [practice area].
- Experience with [case-management system] and [phone system].
- Excellent written English; [Spanish].
- Reliable internet, a quiet workspace, and availability during the hours above.
What you won't do
Give legal advice, set fees, or sign documents for the firm.
First 30 days
- Week 1: learn systems and scripts; shadow calls.
- Week 2: own scheduling and reminders.
- Week 3: own document requests and records updates.
- Week 4: handle intake calls; 30-day review.
How we'll measure success
Calls answered live, consultations booked, documents received on time, and records complete and accurate.
Using the template with a provider
Send it to two or three providers. Platforms like HireParalegals and Virtual Legal Assistants return a shortlist (typically within 24 hours); agencies like Get Staffed Up recruit to it. Ask each candidate to complete a short task from the description during the interview.
Our top picks
- HireParalegals — From $8/hour
- Virtual Legal Assistants — From $8/hour
- Virtual Latinos — From about $1,600/month